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Listening Ear Station Leader

Department
SFH - Safe From Harm
Code
SFH
1709
Location
On-site

Role conditions

Primarily outdoor activity
Primarily indoor activity
Computer skills needed
Direct participant interaction
Mostly seated activity

Description

Become a part of the Listening Ear leadership team, guiding a small group of volunteers who provide empathetic, nonjudgmental support to participants experiencing psychological or emotional discomfort. As a Station Team Leader, you’ll oversee the Listening Ear space during your shift, ensuring it remains a calm, welcoming, and trustworthy environment where participants feel safe seeking help. You’ll lead daily briefings, manage workflow, offer real-time feedback, and help maintain a positive team spirit throughout the day.

In more complex situations, you’ll consult with your supervisor to determine the best course of action or whether a participant should be referred to additional on-site services.

Through your steady guidance, your team will be equipped to offer compassionate listening first aid, contributing to a supportive and caring atmosphere at the Jamboree.

Key Responsibilities

Requirements

Required skills

Being a trusted Scout Leader
Team leading skills are required
Being able to help participants reduce stress and adapt to the Jamboree
Having the ability to support participants’ and ISTs’ comfort and well-being through empathy and active listening in situations of psychological and mental discomfort of the participants
A good understanding of other languages and cultures

Experience & qualifications

A degree in psychology is desirable; practical skills are highly valued. Applicants with certifications in areas like mental health first aid and other applicable mental health competencies (e.g. social workers, counselors / therapists, crisis intervention specialists, community outreach workers, etc.) are welcome to apply
Experience in Listening Ear services is preferred
Experience in participating in World or Regional Scout events in welcomed

Languages

English on a communicative level
Proficiency in English, Spanish, French, Polish, Arabic or other languages is a strong asset

26th World Scout Jamboree Poland 2027
Supported by
Host Region
Partners
Official Carrier
Media Partner
Chairperson of the Honorary Committee
Organisers
Upcoming Official World Scout Events

Jamboree driven by values

As we get ready for the World Scout Jamboree, we pledge to follow ethical standards, norms, laws, and the internal regulations of the Polish Scouting & Guiding Association (ZHP) and the World Organization of the Scout Movement. All these principles are based on fundamental values - the Scout Promise and Law.
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Copyright © 2019-2026 Jamboree Organising Committee & Związek Harcerstwa Polskiego. All rights reserved.

The World Scout Emblem is a registered trademark of the World Scout Bureau, Inc.

Pictures: © World Scout Bureau, Inc.; Getty Images; Pexels GmbH; ZHP/Zuzanna Gałczyńska, Karolina Pośnik, Matylda Hojnor, Karolina Piotrowska, Patryk Sikora, Weronika Małachowska, Agnieszka Madetko-Kurczab, Piotr Rodzoch, Karolina Pośnik, Arkadiusz Wydro, Sebastian Strachowski, Kamil Jasiński, Konrad Kmieć.

Contact

Jamboree Organising Committee for the 26th World Scout Jamboree

Registered Seat:
Za murami 2-10,
80-823 Gdańsk, Poland

Jamboree Office:
L. Mierosławskiego 15,
80-430 Gdańsk, Poland
[email protected]
+48 58 58 59 007

Key Responsibilities

What it is: A list of the main tasks the volunteer is expected to perform in the role. 

What it helps you understand: 

  • what you will actually do during a shift (typical duties) 
  • what the role is accountable for (e.g., managing queues, guiding participants, daily checks) 
  • what kind of interaction and pace to expect (hands-on, customer-facing, operational support, etc.) 

Description

What it is: A short summary of the purpose of the role. 

What it helps you understand: 

  • the main goal of the position (why the role exists) 
  • the general type of support/service the role provides 

Tip: Use the Description to quickly decide if the role generally matches your interests before reading details. 

Description

Primarily outdoor activity
Most duties take place in the open air (often without shelter).
Primarily indoor activity
Most duties take place inside covered spaces (tents or buildings).
Mostly seated activity
Most duties are done while seated (e.g., desk-based tasks).
Physical activity
The role involves regular movement and/or manual tasks (e.g., walking, lifting, setting up).
Computer skills needed
The role requires being comfortable using a
computer and basic, general software (e.g., documents, spreadsheets, online systems).
Direct participant interaction
The role includes direct contact with young
people (e.g., delivering programme activities).
Accessible for wheelchair
The primary activity location for this role is
wheelchair accessible.
The text has been automatically translated from English. For the most accurate information, switch the language version of the page to English.
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Contact

Organising Committee for
the 26th World Scout Jamboree

Jamboree House, ul. L. Mierosławskiego 15, 80-430 Gdańsk, Poland
[email protected]
tel. +48 58 58 59 007

Data Protection Officer - Justyna Sikorska
[email protected]

Safe from Harm - [email protected]
The Organising Committee for the 26th World Scout Jamboree has been established by Związek Harcerstwa Polskiego as a foundation under the Host Organisation Agreement, providing a legal entity for the planning and delivery of the World Scout Jamboree Poland 2027. The foundation is registered in the National Court Register held by the District Court Gdańsk-Północ in Gdańsk under the number KRS 0001022285. It has a tax identification number of PL-583-347-28-08 and a statistical number REGON 52467170500000. The foundation’s legal seat is located at Za murami 2-10, 80-823 Gdańsk, Poland.

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Requirements

What it is: The skills and conditions needed to perform the role successfully. 

Experience & qualifications: Any relevant previous experience, licences, certificates, or qualifications. 

Languages: The language level needed to perform the role effectively. 

How to read it: The practical skills, behaviours, and abilities needed to perform the role.

If marked Essential → it is required for the role. 

If marked Desirable → it is helpful but not required. 

If a role does not have specific requirements, the catalogue will state one of the following: 

  • No specific skills required. Training will be provided. 
  • No prior experience or qualifications required. Training will be provided. 
  • No formal language skills required. 

 

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