Venue Management Department

Operation Area:

Job title: Shared Services Section Lead, Venue Management Department, Jamboree Planning Team  

Nature of engagement: Volunteer contract 

Duration: From December 2025 until the end of the project in December 2027  

Department description:

The Venue Management Department is responsible for ensuring that all shared venues and key communal services across the Jamboree site are safe, well-equipped, and operationally effective. This includes managing common areas such as the Plaza, Food Houses, and Partner Venues, as well as overseeing essential shared services such as the Jamboree Post Office, Lost & Found, and Information Points. 

The Shared Services Section will be responsible for designing, developing, and implementing the operational concepts of the Jamboree’s shared services (Jamboree Post Office, Lost & Found, Information Points). This includes defining how each service will function, staffing models, infrastructure needed, participant experience design, and logistical coordination. 

Responsibilities:

• Develop operational concepts and frameworks for shared services (Post Office, Lost & Found, Info Points).  

• Plan staffing structures, workflows, and service logistics, infrastructure.  

• Coordinate implementation of services during the Jamboree, ensuring consistent quality and reliability.  

• Collaborate with other sections and departments to integrate shared services with broader site operations (e.g. transport, Jamboree site, communications).  

• Supervise and support a volunteer team during the event.

commitments:

• Availability to arrive at the event earlier and depart from the Jamboree later than standard arrival/departure dates (specific date will be agreed later in the project planning)
• Regular meetings as required to support the development of your team.
• Monthly department meetings to share developments among the wider team.
• hours a week developing and growing the team and its policies/procedures.
• following up promptly to communication by email and Slack

Knowledge and skills:

• Planning and Coordination: Strong ability to develop and coordinate the execution of operational plans. 

• Stakeholder Collaboration: Ability to work closely with multiple departments and partners. 

• Problem Solving: Practical and creative approach to managing real-time operational challenges. 

• Communication: Excellent interpersonal and communication skills, with proficiency in English. 

• Scouting Knowledge: Familiarity with the Scouting environment and values is an advantage. 

Background Experience:

• Event Operations Experience: Proven experience organizing or managing participant services at large-scale events. 

• Team Leadership: Experience in leading and supporting volunteer teams. 

Formal requirements:

We welcome applicants from both within Poland and abroad, each with their respective requirements: 

Applicants from Poland should meet the following requirements:  

• active membership in the Polish Scouting & Guiding Association (ZHP)  

• completed leader’s service in the previous year and an opinion of the relevant Regional Commissioner or Chief Commissioner (Komendant Hufca / Komendant Chorągwii / Naczelnik ZHP) 

• positive experience of projects at least at regional level (domestic)  

• ability to communicate freely in spoken and written English  

Applicants from abroad should meet the following requirements:  

• Active membership in one of the organisations belonging to the World Organization of the Scout Movement (WOSM)  

• a favourable opinion from the International Commissioner  

• positive experience of projects at international level  

• ability to communicate freely in spoken and written English

As a member of the Jamboree Planning Team (JPT), you’ll be vital to creating this exceptional scout event. We’re dedicated to supporting you fully, providing: 

• comprehensive support from the People Department for personal and professional growth, including access to JPT Academy sessions and workshops 

• a volunteer agreement outlining your contributions and responsibilities 

• arrangements for in-person meetings in Poland, covering transportation, accommodation, and visa costs 

• a jamboree-specific email address and access to tools like Microsoft 365 and Slack for effective communication 

• a Planning Team kit including scarf, T-shirt and other jamboree related merch 

• a volunteer certificate at the end of your volunteer journey, acknowledging your contribution and dedication 

The application should be submitted through the platform no later than 23:59 CET (UTC+1:00) on 10/12/2025 and should include: 

• A Curriculum Vitae that includes both your professional and scouting experience. The CV should be in English and indicate the candidate’s e-mail and mobile contact details. We recommend using the Europass standard format (https://europa.eu/europass/en). 

• A cover letter of no more than 4 paragraphs describing your experience, skills and the rationale for your application (in English). 

• An endorsement letter from your International Commissioner that includes their favorable opinion on your profile and application for this role. Candidates from Poland should request endorsement from the Regional Commissioner or Chief Commissioner (Pełnomocnik ds. Zagranicznych oraz Komendant Hufca / Komendant Chorągwii / Naczelnik ZHP). 

  

All candidates who sent in their application correctly and on time will be contacted after the application deadline. A decision on the composition of the team is expected no later than January 2026. 

 

Click the button below to access the recruitment platform and submit your application. If you have any questions regarding the recruitment, please don’t hesitate to contact at [email protected]. 

After clicking the 'Submit your application' button, you will be taken to the Jamboree Planning Team recruitment platform at engage.wsj2027.org. Scouting is an inclusive, values-based Movement under the Scout Promise and Law. Applying for positions in the Jamboree Planning Team is open to all young people and adults who accept our fundamental values. The Jamboree Organisation stands against discrimination of any kind, including race, colour, nationality, age, gender, sexual orientation, language, religion, social background, or political beliefs - so long as they are consistent with Scouting values. Respecting and valuing the diversity of all volunteers and employees involved in organising the World Scout Jamboree ensures that we maximise the potential of all young people and adults by creating better, fairer, safer working environments. Your personal data will be treated with utmost confidentiality in compliance with GDPR regulations, and will be used solely for this recruitment process. We store your information securely and will not share it with third parties without your prior consent. By submitting your application, you agree to the processing of your data in accordance with these terms.

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Pictures: © World Scout Bureau, Inc.; Getty Images; Pexels GmbH; ZHP/Zuzanna Gałczyńska, Karolina Pośnik, Matylda Hojnor, Karolina Piotrowska, Patryk Sikora, Weronika Małachowska, Agnieszka Madetko-Kurczab, Piotr Rodzoch, Karolina Pośnik, Arkadiusz Wydro, Sebastian Strachowski, Kamil Jasiński, Konrad Kmieć.